Housing Company Broadband
SuomiCom's Residential Broadband is a shared solution for apartment buildings where all units are connected to SuomiCom’s fiber optic network. It is the most cost-effective and convenient way to provide internet access to a residential building.
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Residential Broadband Connections for 20 Years
SuomiCom has been building residential networks since 2001. Our own telecommunications network enables the use of the latest and fastest technologies in the building's backbone connection, as well as flexible cooperation with the residential association. Our Residential Broadband comes with the most comprehensive service promise on the market.
Fast Residential Broadband
The typical speed per apartment is 1/1 Gbit/s, meaning the connection is equally fast in both directions. SuomiCom ensures that the building's backbone connection is sufficiently fast to guarantee the promised speeds in practice.
Monitored Equipment
The network equipment installed in the building is monitored for faults. Connections to the apartments are delivered in bridging mode, so we recommend using an end device with a firewall.
Pro Service Level
The service level for Residential Broadband is Pro level. These connections are highly reliable. The building’s backbone connections include volumetric DDoS (Denial-of-Service) attack protection services.
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Fast and Available Customer Service
Our non-congested and expert customer service promptly assists our customers with any questions that arise.
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Availability and Fiber Installation
We provide property connections nationwide. If ready fiber is not available, fiber can also be dug in.
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Delivery and Installation
Delivery time according to agreement. Installation is carried out on an existing internal wiring network, and equipment is installed in the building's distribution box.
Service level agreement tailored to customer needs
SuomiCom's business internet broadband connections come with the most comprehensive service promise in the market by default, with a target repair time of six hours. SuomiCom's service promise holds, and the customer can reach a network expert who ensures customer satisfaction if needed. SuomiCom has received special praise for its non-congested and expert customer service.
Market-leading availability:
99.8%
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The service level (SLA) of the internet connection can be tailored to suit your needs.
Residential Broadband at a Glance
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Why Choose SuomiCom?
We are the first operator in Finland to sign traffic exchange agreements with all three major cloud service providers (Microsoft, Google, and Amazon). Traffic is exchanged in Finland, resulting in a latency of only about one millisecond from SuomiCom's network to these three networks. This benefits customers using the cloud services of these three providers in particular.
SuomiCom continually develops the production environment of broadband and fiber connections to be more energy-efficient. Our total energy consumption in the broadband production environment has decreased for several years thanks to solutions implemented in corporate networks and data centers. We now offer more speed with less electricity consumption.
SuomiCom is one of Finland's most significant traffic carriers
The RIPE NCC (Réseaux IP Européens Network Coordination Centre) published its latest report on the state of the internet in the Nordics in December 2022. Among Finland's largest internet service providers, one traffic carrier stands out: SuomiCom. According to the report, SuomiCom is particularly known as a business operator connecting a significant number of other Finnish networks. This makes it one of the most important traffic carriers in Finland, enabling a wide range of routes...
Customer Experiences Speak for Themselves
Join our network, among thousands.
Mika R.
"The installation went very well, and your installer was extremely customer-oriented, pleasant, and professional. Our cooperation started very well, and we look forward to a hopefully long-lasting partnership."
Timo K.
"I have to point out that your guy was very knowledgeable, polite, and quick. The job was done swiftly, the installer covered everything thoroughly, and we are very satisfied with the change!"
Maria L.
"The representative reviewed all our needs with me, and we managed to build a package that suited us perfectly. The delivery went smoothly, and we avoided any interruptions, so I must be satisfied as I can focus on actual work."
REFERENCE: Espoo Leppävaara's Torni Housing Company
Fiber Connection to the Residential Building at 10 Gbps Speed
SuomiCom implemented a turnkey solution for Leppävaara's Torni, providing a 10 Gbps backbone connection via fiber optic to the building's distribution box. During the installation, switches were set up in the building's intermediate distribution points to distribute the incoming fiber optic connection to the individual apartments.
A very affordable monthly fee and one-time payment were agreed upon for the implementation. The residential association bills the apartments for broadband usage as part of the maintenance fee, while SuomiCom invoices the residential association directly for the connection. This solution offers residents significant savings on broadband costs, eliminating the need for separate connection arrangements or broadband bills.
As a result, the residents of the residential building now enjoy Finland’s fastest internet and low costs.
Read more elsewhere:
Mikrobitti: "Espoo resident tired of slow internet – here’s how to get high-speed and affordable internet for your apartment building"
Tivi: "One man’s perseverance brought ultra-fast internet to the apartment building at a great price"
Laajakaistainfo.fi: "The tower building got its own fiber: speed increased, prices dropped"
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